We're close from you

Your experience is important to us. Contact us with any request, complaint, appeal, or inquiry, and check our location.

Please share your information with us

and one of our advisors will help you enjoy the hot springs experience.

Please share your information with us

and one of our advisors will help you enjoy the hot springs experience.

If you'd prefer immediate assistance, you can also contact us directly.

termales@termales.com.co

(606) 365 3421 / (606) 365 5237

3012674459

Km 10, Vereda San Ramón, Santa Rosa de Cabal,
Risaralda, Pereira – Colombia

Please fill out our contact form.








    Img Titulo

    Find us on the map and take the first step toward wellness.

    Explore the map

    Questions frequent

    Ecopark

    Our day-pass rates at Ecoparque vary depending on the day and time of year, so we recommend checking the rates on our booking engine or by calling our PBX lines at (606) 3653421 – 3655237.

    Hotel

    Our accommodation rates vary depending on the date, number of guests, number of nights, and the package you choose. For this reason, we recommend checking the rates on our booking engine or by calling our PBX lines at (606) 3653421 – 3655237.

    Hotel day rate: Please contact us directly through our PBX lines.

    Children

    Children under 90 cm tall enter for free, and those between 91 cm and 120 cm tall pay a reduced rate.

    Ecopark

    We're open from 6:30 a.m. to 11:30 p.m.; last admission is usually at 9:00 p.m.

    On weekends and during peak seasons, day-use services are provided on a rotational basis to manage capacity, as follows:

    • Shift 1: 6:30 a.m. to 10:30 a.m.
    • Shift 2: 11:30 a.m. to 5:30 p.m.
    • Shift 3: 6:30 p.m. to 11:30 p.m.

    *For a more peaceful experience, we recommend visiting us in the mornings or on weekdays, when the atmosphere is calmer.

    Hotel

    Check-in is at 3:00 p.m. and check-out is at 12:00 p.m. The pools are open from 7:00 a.m. to 11:30 p.m.

    On the day of check-in, you can arrive early and ask to store your luggage so you can enjoy the pools and all our activities.

    Hotel day rate: Enjoy it without having to wait in line.

    Termales Santa Rosa de Cabal is located in the Campoalegre Soil Conservation District. This area must be protected and comply with certain regulatory requirements; among these, visitors are not permitted to bring their pets (neither to the Ecopark nor to the hotel).

    Only service or assistance animals are permitted. Please request information in advance by email at termales@termales.com.co or by phone at (606) 3653421 – 3655237.

    We are located in the municipality of Santa Rosa de Cabal, Risaralda, Colombia—just 25 minutes from Las Araucarias Park and 40 minutes from Pereira.

    For easier navigation, find our exact location on the map here:

    https://goo.gl/Ey8ndu

    To make the most of your visit and enjoy our hot springs experience, please follow these recommendations:

    • Wear a Lycra swimsuit.
    • Bring sandals, a towel, and warm clothes; the weather can be cold, with an average temperature of 18 °C
    • Wearing a swim cap is not required, but it is recommended for hygiene reasons.
    • The Ecopark offers a locker rental service so you can store your belongings safely. The padlock costs 20,000 pesos, which will be refunded at the end of your visit.
    • Please walk carefully; the floor may be slippery.
    • T-shirts and other clothing are not allowed in the pools.
    • Do not eat or drink inside the pools.
    • Take cold water dips every 15 minutes, starting at the feet and working your way up.
    • Pregnant women should spend no more than 15 minutes in the hot springs, alternating with cold water.
    • People with high blood pressure and/or the elderly should not stay in hot water for long periods of time.
    • Children under 12 must be under the constant supervision of a responsible adult.

    We do not provide transportation services; you must travel directly to our locations by private vehicle, jeep, taxi, or bus from Santa Rosa de Cabal.

    The bus that takes you to our facility runs every two hours at 6:00 a.m., 8:00 a.m., 10:00 a.m., 12:00 p.m., 2:00 p.m., 4:00 p.m., and 6:00 p.m., and you can catch it at Parque de las Araucarias or at the shopping arcade.

    Outside food and beverages are not permitted. We have restaurants and cafes that offer traditional regional dishes, such as the famous Santarrosano chorizo.

    That's right—if you come in your own car, you'll find parking areas at the hotel and Ecoparque.

    Make your reservation through our booking systems (Hotel and Ecoparque) or by calling our PBX lines at (606) 3653421 – 3655237

    We recommend that you make a reservation in advance, especially on weekends, holidays, or during peak seasons, as capacity is limited to ensure our visitors' comfort.

    The Ecopark is open to the general public for day visits, while the hotel offers a more private experience with hot springs exclusively for guests and day visits by prior reservation.